Your needs and goals guide your care.
Together with your lead provider, explore the therapies and practical support that could form part of your pathway.
701 Begin Again is a registered supplier for the ACC Sensitive Claims Service.
Support if you’ve experienced sexual abuse or assault
701 Begin Again Ltd. is a supplier supporting people with their sensitive claims. Here’s what you can expect.
For people who have experienced sexual abuse or sexual assault, support is funded by ACC in Aotearoa New Zealand. When you get in touch with 701 Begin Again, you will be communicating with one of the services team for triage.
Triage means starting with a conversation about what your needs are and a possible referral to one of our clinical team members.
Engaging with us is funded through ACC, so you don’t have to worry about how to pay for your initial meetings or following treatment.
From here you will meet a counsellor/therapist and start your healing journey.
Your counsellor or therapist works alongside you to understand your needs and explore your goals. Our clinicians use trauma-informed approaches to support mental health and wellbeing.
When you access funded support through the ACC Sensitive Claims Service, your counsellor or therapist acts as your lead provider. They can help with your claim, provide therapy and coordinate a treatment pathway shaped with you.
Find out about our clinical teamPsychiatry can provide specialist assessment and advice about your mental health and treatment. This may include reviewing medication, considering your current treatment and making recommendations to you, your counsellor and your GP.
A therapeutic group offers a supported setting to explore wellbeing alongside other people. Your lead clinician can discuss whether a group may be a useful part of your care.
Practical challenges can make it harder to access care. Our social workers can help you get connected with a counsellor and explore support with transport, everyday pressures and other barriers to attending appointments.
Social work can also contribute to your therapeutic goals and offer trauma-informed support for your family or whānau. Ask your lead provider how this could fit into your pathway.
This service supports kiritaki recovery by providing early education and support to whānau about the effects of sexual abuse and assault. For the purposes of this service, whānau may include family, relatives and friends of kiritaki, or an extended family or community of related families who live together in the same area.
This service may involve providing whānau education about the effects of sexual abuse and assault, strategies to deal with behavioural or emotional issues of kiritaki, and/or coping strategies to ensure the stability of the home environment.
If you think you would benefit from this support, please talk to your counsellor about it.
Our registered nursing support helps connect your mental health care with your wider health needs. Depending on your needs, this may include support with medication management, wound care, sleep routines and communication with other health professionals.
Care is coordinated with the relevant clinicians, including your primary health provider where appropriate.
Occupational therapy focuses on the activities that make everyday life meaningful to you. That might mean getting outside, using public transport, going to the gym or returning to a valued routine.
An occupational therapist can work with you on practical strategies, including approaches to self-regulation and sensory needs, to support your participation in daily life.
If physical symptoms are affecting your wellbeing, physiotherapy can help you explore what is happening in your body and what support may be appropriate.
Your physiotherapist can assess concerns such as tension, movement, posture or breathing patterns and work with you on an individual plan. The approach is guided by your comfort, needs and clinical assessment.
Speech and language therapy can support: communication, voice, confidence in expressing yourself, speech, language and swallowing difficulties across the lifespan.
A speech and language therapist can assess your needs and help you develop both new skills and helpful strategies for communicating in situations that matter to you. The focus is on practical, individual support for everyday communication.
Your culture, identity and spiritual needs matter in your care. If you would like support connecting with these parts of your life, or navigating services and systems, talk with your counsellor about speaking with a cultural advisor.
You can discuss what feels appropriate for you and how you would like your whānau to be involved.
If you would like to explore rongoā Māori as part of your healing, speak with your lead provider about a referral.
Rongoā Māori encompasses Māori healing practices, which may include mirimiri and romiromi. Your lead provider can help you explore the options, practitioner availability and whether ACC funding may be available for your circumstances.
If you need immediate help, please contact emergency services by dialling 111.
If you want less urgent support out of hours, please feel free to contact the following services:
For more options, please visit the Mental Health Foundation website .
You can ask about support without knowing which service you need.